- Unopened spirits may be returned for a full refund. Refunds on returned spirits will be issued in the original form of payment.
- All sales are final on wines and sake and they may NOT be returned for a refund, credit or exchange.
- We do not issue store credit.
- Since we cannot control how bottles are stored once they leave our possession, we will only accept spirits for exchange within 30 days of purchase.
- Items to be returned are subject to evaluation by our staff, and must be accompanied by your original sales receipt.
- Bring your spirits (not wine or sake) back to Divino Wines & Spirits within 30 days of purchase, along with your original sales receipt.
- If your items were shipped or delivered, please call us at (646) 407-8229 to discuss your options.
- Refunds on returned spirits will be issued in the original form of payment.
